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Talk to Us (While We’re Still Awake)

We’d love to hear from you — unless you’re calling during nap time. Then we’re either silently weeping with joy or frantically googling “why won’t my baby sleep.”

Pick your weapon:

      • Email: hello@[yourstore].com
        (We reply faster than your baby can yeet a floating duck across the bathroom — usually within 24 hours.)

      • Live Chat: Look for the bubble. If we don’t reply, we’re likely scrubbing poop off a changing pad cover or fishing a toy out of the toilet. We’ll get back to you.

      • Smoke signals: Not recommended. The baby will think it’s bath time and start splashing.

The most common questions we answer while half-asleep:

      • “Where’s my order?” → Check tracking. Then check under the car seat. Then email us.

      • “Can I return a drool-encrusted bib?” → Yes. We’ve seen worse. Check our Refund Policy.

      • “Will the transitional swaddle turn my baby into Houdini?” → Probably. But we designed arm-release zippers so you don’t lose the battle.

Our sacred hours:
Mon–Fri, 9am–5pm EST. But between you and me — I check emails during the 3am feeding too. Because solidarity.

We promise zero judgment. We’ve all smelled like sour milk. Just reach out.